Telecommunications Document Automation

The Need for Revenue Assurance

Revenue leakage is a serious issue impacting profitability for telecommunications providers. Currently, losses to the global Telecommunications Industry are estimated at US$40 billion each year. According to KPMG's annual Global Revenue Assurance Survey, in 2010, over half (54%) of telecoms operators surveyed put revenue leakage at more than 1 percent of total revenues.

The source of the problem is often traced to contract inefficiencies including failure to properly document charge-backs, billing (unbilled, under billed), renewals and fee increases. Improving the contracts process and raising compliance will help stem revenue leakage.

Automate the Contracts Process

By automating the contracts process, telcos can automatically capture contract data, terms, and conditions and provide reports on this data to perform analysis on risk, business performance and compliance. Learn more about Exari Contract Management here.

You can eliminate the need for data entry personnel and the transaction errors associated with manually rekeying data. More importantly, you have the flexibility to report on and analyze data elements you had not originally planned to report and analyze. This is a major benefit in today’s environment given how often regulatory and business requirements change.

End Revenue Leakage

A document automation solution that uses dynamic templates containing pre-approved language and clauses allows you to maintain and use the most favorable clauses, language and terms in every new deal in order to improve negotiation, capture as much revenue as possible and end revenue leakage.